LIVE Online Math Privacy Statement
 
(Last Updated 6/23/2009)
 
This privacy statement provides important information about the privacy practices of LIVE Online Math (hereafter referred to as “Company”) for our website: www.LIVEonlinemath.com (hereafter referred to as the “Website"). If you are under 18 years of age, please be sure to read this privacy statement with a parent or guardian and ask questions about anything you don’t understand.
 
The Company is the sole owner of the information collected on the Website. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
 
If you have any questions of any kind or feel that we are not abiding by our posted privacy policy, you should contact us at info@LIVEonlinemath.com.
 
Registration
In order receive our services, users must complete the requisite registration form.  During registration a user is required to provide contact information (such as name, mailing address and email address), and provide other information appropriate to the context of registering for an educational service.
 
Billing Information
Services are billed either through PayPal (www.paypal.com) or through personal check.  At this time, no financial information is collected from users.
 
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user.  Cookies enable us to protect confidential data, and track and target the interests of our users to enhance the experience on the Website. In order to use the Website, a user must accept the installation of cookies.  Cookies are not linked to any personally identifiable information.
 
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and other innocuous data. We use this information to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use.
 
Sharing
The Company does not disclose or share personally identifiable information with third parties.  The company does not retain, share, store or use personally identifiable information for any secondary purposes.
 
Non-Personally Identifiable Information
The Company reserves the right to disclose to third parties non personally identifiable information about our users and their use of the Website and related services. For example, we may disclose aggregate data about the overall patterns or demographics of the users of the Website to third parties.
 
Virtual Classroom Content Used for Promotional Purposes
Occasionally, the Company will use recorded content from the virtual classroom for promotional purposes.  Although unlikely, it is possible that your child’s image and/or voice will be included in a promotional video or picture.  By agreeing to use our services and by signing the Terms of Service, you are allowing the Company to continue in this practice.  The Company will not be held liable under any circumstances for what third parties and unauthorized users do with promotional content that contains images and/or audio of students. 
 
Links
This web site contains links to other sites. Please be aware that the Company is not responsible for the privacy practices of such other sites.  Furthermore, since the Company does not maintain other websites, we do not endorse or necessarily approve of the content found at other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.
 
Transmission Errors or Unauthorized Acts
Although the Company will use reasonable efforts to safeguard the confidentiality of personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. The Company will not be liable for disclosures of personally identifiable information due to errors in transmission or unauthorized acts of third parties.
 
Required by Law
The Company may be required by law to release information regarding our users to law enforcement officials or to use the information internally to permit the investigation of credit card fraud, illegal use of the Internet, violation of our terms of service or other cases of misconduct on the Website. We reserve the right to disclose personally identifiable information under such circumstances, or when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or other legal process.
 
We send site and service related announcements to users on occasion when the information contained in such announcements is important.
 
Choice/Opt-out
Users who do not wish to receive certain communications, such as newsletters or promotional materials from the Company may opt-out of receiving these communications by emailing that request to info@LIVEonlinemath.com
 
Special Policies Regarding Children
We encourage parents and guardians to spend time online with their children, and to monitor, and participate with, their children in using the services provided by the Company. We encourage parents to monitor their children's online use, and to help protect their privacy by instructing them never to provide personally-identifying information on any website without parental permission.
Children: Please do not give your full name, email address, home address, telephone number or any other personally-identifying information that would enable someone to contact you either online or offline, without first asking your parent or guardian for permission.

No personally-identifying information should be provided to the Website by children without the consent of their parent or guardian.
 
We will not knowingly collect online contact information from a child under age 13 without prior verifiable parental consent or direct parental notification of the nature and intended use of this information.  The uses of such information is described in this document.  "Verifiable parental consent" is obtained by the act of creating an account and agreeing to the Terms of Service and Privacy Policy.
 
Website Operator Contact Information
Name: John Bovey
Address: P.O. Box 10621, Spokane, WA  99209
Phone: 509-252-0888
Email Address:Jbovey@liveonlinemath.com
 
Types of Information Collected
Basic information will be collected when using the services of LIVE Online Math.  This includes, but is not limited to:
Information is obtained when a customer account is created and also when a "My Classes" account is created.  Information is also obtained during live online class or tutorin sessions and through parent communication (via email, phone, or online session).
 
Use of Information
Information is used for informing parents or entities the parent has given consent to notify of academic progress.  Student contact information will also be used to inform students of class happenings and/or changes in the way they access the online classroom, recordings, or other pertinent information they need to use the services of the Company.
 
Where a parent has authorized the Company to release records of academic progress to third parties (i.e. Parent Partnerships in Washington state), the Company may disclose that information.  Otherwise, the information will be confidential.
 
Parental Rights and Agreements
The Company will not require a child to disclose more information than is reasonably necessary to participate in the services the Company offers as a condition of participation.
 
Additionally, the parent can review the child's personal information, ask to have it deleted and refuse to allow any further collection or use of the child's information.  For requests pertaining to this matter, please email the website operator at Jbovey@liveonlinemath.com.  The Company needs a minimum amount of information in order to provide a quality service.  Therefore, if a parent requests that too much information be deleted or denies the collection of certain core information, the Company may not provide services to that parent/child anymore.
 
Notification of Changes
The Company reserves the right to change this Privacy Statement, or any other policy or practice, at any time. Any changes or updates to this Privacy Statement will be effective upon posting to the Website. For your information, the date of the last update to this Privacy Statement is listed at the top of this page.
 
Please direct questions/concerns to info@LIVEonlinemath.com  
 
Thank you.