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General Information
No.  There is no special software to download in order to use this service.  All sessions are hosted by a third party company.  Both teacher and student log on to the third party company’s website to attend the sessions.  (Note: Flash Player may need to be downloaded, but it is a commonly used internet application and is probably already installed on your computer.)
Requirements
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Classes
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Workshops
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Payment
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Tutoring
How does all of this work?
Can I “try before I buy”?
Where can I get information about the teacher?
What are the benefits of online learning?
What about online safety?
 Please refer to the “How it Works” tab on the Home page.
Yes!  New customers who are registering for classes are given a 2-week trial period.  After the trial period, a full semesteral commitment is expected.  New customers who are registering for tutoring receive the first ½ hr. of their first session for FREE.  Of course, you can always receive a general demo of how the virtual classroom works.  Just click here to try out a service.  This offer is for new customers only.
All information about the teacher can be found on the Teachers page.
There are several benefits to learning online.  Convenience and saving money tend to be toward the top of the list.  Not having to drive to a class regularly during the week saves time and money and alleviates scheduling nightmares.  Recorded sessions also allow a level of convenience that is not found in any traditional learning environment.  Also, online learning tends to be lower in cost than traditional learning situations due to lower overhead. 
 
Other reasons include increasing students’ technological proficiency, interacting with students in other areas of the nation (or even the world), and preparing students for distance learning opportunities in the future.  One additional consideration is that, in a traditional classroom, negative social factors can effect a student’s learning.  In the online format, there are no social pressures, no cliques or need to look “cool”, and no other distractions common to the traditional classroom.
 
Finally, several colleges and universities now offer online learning opportunities as technology improves.  Research about the effects of live online learning can be found at: http://www.elluminate.com/whitepapers/Impact_of_Synchronous_Online_Learning.pdf
All sessions are private.  This means that the only people who are allowed to attend, have been invited by the instructor.  Only registered students and their parents would have access to a session.  Occasionally, a prospective student may be invited to sit in on a class session or watch a recorded session for promotional purposes.
How is LIVE Online Math better than other online learning options?
The term “online class” means a variety of things.  Often, it does not mean regular interaction with a live teacher.  LIVE Online Math provides audio, video, chat, and an interactive whiteboard in order to teach students math.  This level of interaction with the teacher and other students parallels the type of interaction experienced in a normal classroom.
 
What are the technological requirements for using the services?
1. High speed internet connection.
2. Microphone and headphones.
3. Flash Player installed
Note: Flash Player can be downloaded for FREE at http://get.adobe.com/flashplayer/
Do I have to download anything?
How do I know which class best fits my child?
All classes are described in detail on the Classes page.  Knowing your child as well as you do often allows parents to make thecorrect choice based on the class descriptions.  There are also several online placement tests that can be taken to help get a better sense of a student’s ability level.  We are in the process of developing custom placement tests for our program and hope to have those finalized soon.  Finally, parents who are unsure about their student’s ability level should contact the teacher at Jbovey@LIVEonlinemath.com.
Is there a trial period in which I can try out the online format of learning without charge?
Yes!  All new customers who are registering for classes are given a 2-week trial period in which to try the service out.  After the trial period, the full semesteral commitment is expected.
What if there are going to be scheduling conflicts and my son/daughter won’t be able to attend class?
All class sessions are recorded which allows students to make up missed classes.  This is one of the great benefits of LIVE Online Math.  While missing classes is not encouraged, the occasional absence or scheduling conflict is no problem.  Students simply watch the recorded session to get caught back up with the class!
How often do the classes meet?
This depends on the pricing plan that was chosen during checkout.  Specific schedules vary by class.  Please see the Classes page for details.
Are the classes more in the Traditional or Constructivist approach?
The terms “Traditional” and “Constructivist” are stereotypical terms that tend to be limiting because they often do not allow for a happy medium.  LIVE Online Math uses a traditional progression of classes and structure of content (i.e. Pre-Algebra leads to Algebra, etc.).  When the material lends itself to a discovery style of learning, then the teacher tries to let the students discover mathematical principles on their own, with guidance.  Students will tend to remember something better, if they have discovered it, rather than just being told how it is.  However, it is important to note that students are not left to their own devices to “discover” anything they want.  The teacher always guides the students toward what is to be learned.  Of course, there are times where a discovery teaching style does not fit the content.  In those cases, direct instruction is used more often than not.  The overriding goal, no matter the instructional style, is for students to truly understand math, not simply to know how to get answers.
What are the different pricing plans that are available for classes?
More complete information (including a comparison chart) can be found at the Pricing page.  There are four pricing plans available to meet your needs.  All pricing plans have varying features and level of support/feedback that the teacher offers.  The Personalized Pricing Plan offers a unique opportunity to customize a learning plan for your child using an "ala carte" approach.  After you have reviewed the comparison chart on the Pricing page, please feel free to Contact Us with any remaining questions or requests that you have.
Can I register for classes after they’ve already started?
Most of the time, yes.  However, to find out for sure, please contact the teacher at Jbovey@LIVEonlinemath.com.
What can I do/see in My Classes?
Please see the My Accounts page for details.
What textbooks are used?
The textbook being used for each class is listed along with other specific class information on the Classes page.
Is there homework?
Assignments are an important part of the learning process.  Assignments are like practice for sports teams or musicians, and tests/quizzes are like games or recitals.  Most of the class time is used for instruction and review of previous assignments or material.  Therefore doing assignments for homework is inevitable. 
Are there tests/quizzes?
Yes.  Tests and quizzes are vital because they give another piece of information to the teacher about student progress.  They are also a good opportunity for students to showcase their learning.  Access to these features is dependent on the pricing plan chosen at registration.
What things are turned in for correcting?
Depending on pricing plan, tests, quizzes, and projects are turned in to the teacher for correcting.  Regular homework assignments are not turned in.  However, they are corrected in class as a check to ensure that students are learning the material.
How are things “turned in” in the online format?
There are three ways that tests, quizzes, and projects can be turned in…
     1. The documents are scanned or a picture is taken with a digital camera, then turned in via the My Classes account (or emailed).   
         (if using a digital camera, use the highest quality setting possible).
     2. The documents are faxed to the teacher at 928-752-0888.
     3. The documents are mailed to the teacher (see Contact Us
for the address). 
 
Mailing documents should hopefully be a last resort, as timely feedback is important for student learning.
How is student progress communicated?  Grades?
Students who have signed up for the Premium Pricing Plan (see Pricing for details) receive regular feedback about their progress from the teacher.  Also, the teacher communicates student progress at regular intervals to the parents via email, phone, or downloadable audio file.  Student progress is tracked, and informal in-class observations are made which give the teacher a more complete picture of how each student is doing.  Formal grades can also be given by request.  Note: The level of teacher feedback is dependent on which pricing plan was chosen.
How involved can/should the parents be?
As much as you want to be.  Parents are invited to sit in on any class to observe the workings of the online classroom.  Parents are encouraged to help their child with homework or help them understand concepts taught during class.  One way that parents must be involved is with administering tests and quizzes.  Parents must ensure that the test is valid by not giving help and not allowing the student to cheat.
What if my child needs help outside of class time?
The teacher maintains “office hours” which are times when students can get extra help.  Students simply contact the teacher to request extra help during office hours.  If more help is needed beyond the time afforded during office hours, students may register for tutoring by visiting the Tutoring page.  Note: Getting extra help during office hours is only available with the Premium Pricing Plan.
Is high school credit available for high school courses?
Yes.  If high school credit is needed, simply inform the teacher that you would like to earn credit for the class.  Note: Earning credit is only available with the Premium Pricing Plan.  Also, please check with your state's educational authority to be sure that classes taken from LIVE Online Math will count for high school credit in your state and district.
What is a math workshop?
Workshops are short classes that cover specific content in math (i.e. "Solving Systems of Linear Equations", "Intro. to Geometric Proofs", "Graphing Linear Equations", etc.).  They are great for supplementing your current math program.  They are also perfect for homeschooling co-ops and would have applications in public and private school settings. 
How much do they cost?
The cost of the workshops vary depending on the material covered and how long the workshop lasts.  Please see the Workshops page for more details about specific workshops.
How much does 1 on 1 tutoring cost?
1 on 1 tutoring can cost as little as $22/hr. depending on the amount of tutoring time purchased.  Please see the Tutoring page for more details as well as a comparison of our tutoring service with other top competitors.
What are the benefits of online tutoring?
The convenience of having the tutor “come to your house” is one outstanding benefit.  Also, since there is no travel for the tutor, and no building to maintain, prices for online tutoring tend to be lower.  Finally, tutoring sessions can be recorded for student convenience and review at later times.
What forms of payment are accepted?
Presently, paying by check is the preferred method of payment.  Checks can be mailed to the address on the Contact Us page.  PayPal payments are also accepted (visit www.paypal.com for details).  You may also use your Gift Certificate balance if you have one.  Please contact the teacher at Jbovey@LIVEonlinemath.com to make other payment arrangements if you would like.
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It is the “LIVE” part that separates LIVE Online Math from competitors.  You cannot ask questions of an instructional video or a book.  Even chatting with or emailing a teacher is second-best to being able to talk through and see a problem with a live teacher helping at each step along the way.  Other online learning options lack accountability.  LIVE Online Math keeps students engaged during the sessions through regular teacher-student interaction.  Finally, using traditional tests and quizzes coupled with informal observations of student performance during class, gives the teacher a better sense of student progress.  This could not be achieved without the high degree of interactivity that LIVE Online Math offers.
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My Accounts
Gift Certificates
Gift Certificates
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How do I send gift certificates to other people?
After purchasing a gift certificate, you will see your gift certificate balance displayed under your shopping cart.  Underneath the balance just click "Send Gift Certificate".  You will be taken to a form where you can specify how much and to whom you would like to send some or all of your gift certificate balance.  You must be logged in to your account and have a positive gift certificate balance in order to do this.
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My Accounts
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What can I do in My Account?
Once your account is created, you can register for a class, sign up for a workshoppurchase tutoring time, or buy a gift certificate.  You can also see your account history, view past purchases, check your current gift certificate balance, track tutoring time you have used, and more!
What's the difference between "My Account" and "My Classes"?
The differences are explained on the My Accounts page.